Contest Reminder!! Sing up by Friday the 13th to win an Alison Hart book! Be sure to visit Want To Be A Writer? and What We Did While Wrecker Was Sick to sign up! The books, "Shadow Horse" and "Bell's Star" are just fantastic- I'd hate to have someone miss out!!
Onto the PSA portion of today's post. Yes, once again, we are going to examine a phone call received at Command Central, with a service request. Nothing unusual there actually, and under normal circumstances something we actively welcome.
However.
*When you call for help, and are offered at least FIVE dates, please try to make one of those work.
*Please do not ask me if I bill- we work for money, and not for fun. Payment is due when the trimming is done.
*Please do not restrict me to a half an hour to provide service for as many horses as possible. I do not KNOW your horses, and they do not know ME. Asking to cram as many as possible in to one half hour trim session will wind up getting me hurt. Which, as I have mentioned before, is not something I enjoy.
Listen, we know your horses need hoof care. We know schedules are tight. We understand you have a life outside of your horses. Take a look at it from this side for a moment please:
We, too have a life outside of business.
We have other clients to provide service for.
We. Do. Not. Bill. Ever. Period.
We'll do our best to help YOU, if you can help US. Give and take kids, give and take.
And thus ends today's rather low- key PSA. Be sure to enter the contest, and pay your hoof care provider in Ca$h when you can!
~MM
Tuesday, November 10, 2009
And the Rains Fall...And Brought Forth A PSA!
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10 comments:
I have never in my life known a farrier to BILL. thats just ignorant.
What a doofus...
Sunny Bunz is looking well !
Lol, we bill! But clients we know and trust who always PROMPTLY send us a good check.
Although we will bill for today and you should go read why, lol. The OK Corral is alive and well around here...
I have always paid my farrier in cash. I think I wrote a check once. I just always feel better that I hand cash out, but I never know if he likes it or not! I am sure he does, it is money! But maybe it's easier to keep track of a check? I have no idea.
Pay cash and let the payee sort it out with IRS is my motto. :)
So how many well-behaved horses CAN you trim in a half-hour? When I was trimming my own, I could do one horse in 30 minutes (and then call it a day well done, go home, and drink a beer!) My current awesome trimmer is in his late 60s at least, and he spends at least an hour per horse. That seems a little long to me, but it's obviously better for the horses' brains, so I don't mind. He will bill, too, but I'd be happy to pay him in advance if he wanted!
My farrier DOES bill. I've offered to leave a signed check, with the simple request that he just tell me what he filled it in for, and leave a receipt. He won't, and has declined my offer a number of times.
He does the boys' feets when I'm not home, again, by his choice. He leaves a bill, I pay it.
So customer who called wasn't entirely out of line asking if you bill. She might've planned on somebody else to hold critter's lead ropes and didn't trust them with an open check or cash...
LOL, That is funny, Can you trim 40 horses in 30 minutes? Bahahahaha! And do you bill? OMG! What a marooon!
I only ever had one farrier bill...but then she also insisted a check be left on the stall door or she wouldn't touch the horse...so it seemed odd to waste the paper.
She was a bit weird...but amazing at what she did, and Promise loved her.
Yes..enter me!!!
Weird! I've never thought to have my farrier bill me. That sounds absurd! I can see maybe a huge professional breeding or boarding barn possibly doing that, but still it just doesn't seem right.
I suppose it depends upong the relationship.
~Lisa
Oh and I forgot to add that my farrier discounts my mare's trimming by $5 if I pay cash. That's good enough incentive for me. :)
~Lisa
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